Comprehensive Service, Compassionate Care

Delivering Comprehensive and Compassionate Healthcare to the Uninsured

Shepherd’s Hope believes everyone deserves access to quality healthcare, regardless of insurance status. Our team is dedicated to serving uninsured individuals and families in Central Florida, offering comprehensive care with a compassionate approach.

Our Free Health Services

Explore our range of free health services, from general and specialized care to preventive education and additional support.

General Services

  • Acute care
  • Condition and medication case management
  • Affordable health insurance options
  • Preventive wellness education and services

Additonal Services

  • Liver care (hepatitis, cirrhosis, fatty liver disease)
  • Upper extremity injuries
  • Annual back-to-school and sports physicals
  • Healthy Eating, Active Lifestyle (HEAL) education programs
  • Dental acute care

We help you access specialist care, including but not limited to:

  • Gynecology
  • Nephrology
  • Cardiology
  • Endocrinology
  • Orthopedics
  • Proctology
  • Optometry
  • Dermatology
  • Oncology

Return Visits

While some patients may require a return visit, we want to emphasize that we cannot treat every condition and are not set up to be your regular source of medical care. For ongoing conditions, we will refer you to other community clinics.

How To Access Free Care

Learn how to access our free health care services by checking eligibility, visiting our centers, or scheduling a telehealth appointment.

Check Eligibility

Make sure you are eligible to access free health care. Patients eligible for services through Shepherd’s Hope must meet all of the following criteria:

  • At or below 300% of the poverty level (Examples: individual annual income at or below $45,180; Family of 4 annual income at or below $93,600)
  • Are not covered by government-assisted health care programs like Medicare or Medicaid
  • Do not currently have health insurance

Walk-In Visits

Visit one of our health centers on a first-come, first-serve basis. Clinic hours vary at each of our health centers.

Locations & Hours

Call or Email

Call 407.876.6699 Ext. 221 to check availability for a telehealth appointment or with eligibility questions. You can also email us.

(407) 876-6699 EMAIL

Financial and Prescription Information

Find out about our financial arrangements and prescription services, including free partner services and affordable medication options.

Financial Arrangements

Our medical partners, including hospitals, provide most diagnostic laboratory and radiology services at no charge. Patients are responsible for making financial arrangements for any tests or procedures not covered.

Prescription Services

Our licensed healthcare providers prescribe necessary medications, aiming for free or affordable, low-cost options. Patients can fill prescriptions at any pharmacy, and associated costs are the responsibility of the patient.

Frequently Asked Questions

Get answers to common questions about our services, including care options, prescriptions, and financial assistance at Shepherd’s Hope.

    Shepherd’s Hope provides free, quality, short-term medical care for uninsured adults through the work of volunteers. Shepherd’s Hope operates at different locations in the Greater Orlando area that are open mainly in the evenings between 4:00 PM and 8:00 PM in donated clinic space. A list of centers and their hours of operation can be found here.
Shepherd’s Hope provides acute care at each of our health center locations. All first visits are general appointments with a Volunteer Healthcare Provider. If that provider determines secondary services are required, the reach of those services is determined on a case by case basis. If necessary, we can connect with our hospital partners and will do our best to make sure the care/procedure required is received. However, we cannot guarantee that all patients requiring surgery will receive that service.
Yes! Blood work is covered for our patients through our wonderful hospital partners.
This resource is based on our volunteer capacity and is only available by appointment at our Winter Garden location.
Although we provide acute care, sometimes our patients require secondary services that involve a specialist. We are very grateful to have such a wonderful team of volunteer specialists both in our clinics and a part of our Community Referral Provider Program who dedicate their time to providing free specialty care to our patients. Patients must be seen first in one of our Health Centers by a Volunteer Healthcare Provider and then given a referral to see a specialist.
Through our Rx Program, we are able to provide prescription refills, however, we do not prescribe any controlled substances.
All care provided within our health centers is free to those who are uninsured. When the care expands past our health centers, there is a possibility services may not be 100% free and could be on a sliding scale.
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