Uninsured? Visit Us for Free Medical Care

Shepherd’s Hope provides free healthcare access for the uninsured through quality urgent and specialty care and connecting where appropriate to ongoing care.

The visit is free.

Patients are seen at our health centers on a first-come, first-served basis. Telehealth visits are also available. Our five health centers in Orange and Seminole Counties are in Winter Garden, Longwood, Downtown Orlando and East Orlando.

Uninsured men, women, and children who meet eligibility guidelines can access acute care and specialty referrals as determined by our health center team and 3,100 volunteers.

Some patients have a return visit. Unfortunately, we cannot treat every condition and we are not set-up to be your regular source of medical care. If you have a chronic disease or condition that requires ongoing care, we will refer you to other community clinics.

How To Access Free Care

  1. Check Eligibility

    • Make sure you are eligible to access free health care. Patients eligible for services through Shepherd’s Hope must meet all of the following criteria:
      • At or below 200% poverty level (Examples: Individual: annual income at or below $25,760; Family of 4: annual income at or below $53,000)
      • Are not covered by government assisted health care programs like Medicare or Medicaid
      • Do not currently have health insurance
  2. Walk-In Visits

    • Visit one of our health centers on a first-come, first-serve basis. Clinic hours vary at each of our four open health centers.
  3. Call

    • Call 407.876.6699 Ext. 221 to check availability for a telehealth appointment or with eligibility questions. You can also email us.


Our medical partners, including hospitals, provide most diagnostic laboratory and radiology services at no charge. There are some tests and procedures that are not covered. In those cases, patients are responsible for making their own financial arrangements for these charges.

When medically necessary, our licensed health care providers will write a prescription for medications. We make every effort to prescribe free or affordable, low-cost medication. Patients can fill their prescriptions at any pharmacy and are responsible for associated costs.

Are You In Need of Healthcare Services?